Raisa Dress

• Maxi Dress
  
• Italian textile
• Halter neckline
  
• Gold embellishments at the neck
  
• Keyhole opening at the bust
  
• Voluminous top
  
• Fitted skirt
  
• Slight flare at the hemline
  
• Zipper closure at the back
  
• Button closure at the nape of the neck
  
• 100% viscose
  
• Lining: 100% polyester
  
• Dry clean only
  
• Made in Colombia
  
• Cate is 5'9'' and wears a size S. 
• Fits true to size. 
  

SIZE	FR	IT	US	UK	JP	CN
XXS	34	38	0	6	5	155/76A
XS	36	40	2-4	8	7	155/80A
S	38	42	4-6	10	9	160/84A
M	40	44	8	12	11	165/88A
L	42	46	10	14	13	170/92A
2L	44	48	12	16	15	175/96A

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at onlinestore.eu@silviatcherassi.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at onlinestore.eu@silviatcherassi.com and send your item to: S.V.T EUROPA S.L.U. , Calle Lagasca 88, 28006 Madrid, Madrid, Spain.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Silvia Tcherassi, Calle Lagasca 88, 28006 Madrid, Madrid, Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.